Terms and Conditions of Service

Last updated: December, 2025

Welcome to Amrus Logistics, Inc. (“Company,” “Amrus,” “we,” “our,” or “us”). Except where Company acts as carrier, these Terms and Conditions of Service (“Terms”) govern all logistics, freight forwarding, and transportation services and all shipments handled by Company to or from any Customer, which shall mean the persons or entities for which Company is providing services and shall include the shipper, exporter, importer, sender, receiver, owner, consignor, consignee, transferor, transferee, or other party, and any principals, representatives or agents of any of the foregoing. These terms constitute binding contractual terms between the Company and Customer governing all services where Company does not act as carrier.

1. Scope of Services

Company provides various services including but not limited to freight forwarding, transportation management, customs coordination, and related logistics services, as an independent contractor. Unless otherwise stated in writing, Company acts as an agent on behalf of the Client in arranging transportation with Third Parties, (which Third Parties shall include, without limitation, carriers, airlines, truckers, cartmen, lightermen, forwarders, customs brokers, agents, warehousemen and others to which the Customer’s property is entrusted for transportation, cartage, handling, delivery, and/or storage).

2. Role as Agent

Amrus acts solely as Customer’s agent for the purpose of performing any and all duties in connection with arranging for transportation services or other logistics services.

3. Selection of Third Parties

Unless Third Parties are selected to provide services pursuant to express written instructions from the Customer, Company shall use reasonable care in its selection of Third Parties, or in selecting the means, route and procedures to be followed in the handling, transportation, and delivery of Customer’s property. Company’s advice that a particular Third Party has been selected to render services with respect to Customer’s property, shall not be construed to mean that the Company warrants or represents that such Third Party will render such services or that such Third Party will render such services without incident. In no event shall Company be deemed to assume responsibility or liability for any acts and/or omissions of such Third Parties and/or their agents, and shall not be liable for any delay or loss of any kind, which occurs while Customer’s property is in the custody or control of a Third Party or any agent of a Third Party. All claims in connection with any act or omission of a Third Party shall be brought solely against such Third Party and/or its agents. Company shall reasonably cooperate with Customer in connection with any such claim and shall be entitled to reimbursement for any charges or costs thereby incurred by the Company.

4. Quotations and Rates

Quotations as to fees, rates of duty, freight charges, insurance premiums or other charges given by Company to Customer are for informational purposes only and are subject to change without notice.  No quotation shall be binding upon Company unless Company in writing agrees to undertake the handling or transportation of the shipment at a specific rate or amount set forth in the quotation and payment arrangements are agreed to between Company and Customer. Charges such as demurrage, detention, or storage fees are for the Client’s account unless otherwise agreed in writing.

5. Compensation of Company

Unless otherwise agreed, the compensation of Company for its services shall be included with and is in addition to the rates and charges of all carriers and other agencies selected by the Company to handle, transport, store and deliver Customer’s property and such compensation shall be exclusive of any brokerage, commissions, dividends, or other revenue received by Company from carriers, insurers and others in connection with the shipment.

6. Payment Terms

Invoices are payable in U.S. dollars within 15 days from the date of invoice unless otherwise stated. Amrus reserves the right to withhold delivery, documentation, or cargo release until full payment is received. Overdue balances may incur interest at 1.5% per month (18% per year) or the maximum amount permitted by law. In any dispute involving monies owed to Company by Customer, Company shall be entitled to all costs of collection, including reasonable attorneys’ fees and interest at the highest rate of interest allowed by law.

7. Advancing Money 

All charges must be paid by Customer in advance unless Company agrees in writing to extend credit to Customer.  The grant of credit to Customer in connection with a particular shipment or transaction shall not be considered a waiver of this provision by Company with respect to any other shipment or transaction.

8. Client Responsibilities

Customer shall provide to Company complete and accurate information required for or relating to the import, export, handling, transportation or storage of Customer’s property and shall immediately advise Company of any errors, discrepancies, incorrect statements, or omissions with respect to any such information. Company shall be entitled to rely on the accuracy of all information provided by Customer, whether oral, written or in electronic format, and Customer shall indemnify and hold harmless Company from any and all claims asserted and/or liability or losses suffered by reason of Customer’s failure to disclose complete and accurate information to Company or its agents, representatives or contractors. 

Customer shall be solely obligated to comply with all governmental requirements applicable to the import, export, packaging, handling, transportation, or storage of Customer’s property. Company shall not be responsible for any fines or penalties assessed by any governmental agency with respect to Customer’s property due to the failure of Customer to comply with the requirements or regulations of any governmental entity. Customer agrees to:

• Provide complete and accurate shipment data, documentation, and instructions;
• Properly pack, mark, and label cargo in accordance with applicable laws;
• Comply with all import, export, and customs regulations;
• Indemnify and hold Amrus harmless from any claims, fines, or penalties resulting from inaccurate or incomplete information.

9. Declaring Higher Value to Third Parties 

Third Parties to whom the goods are entrusted may limit liability for loss or damage.  Company will request excess valuation coverage only upon specific written instructions from Customer, which must agree to pay any additional charges therefor.  In the absence of written instructions by Customer or the refusal of the Third Party to agree to a higher declared value, at Company’s discretion, the goods may be tendered to the Third Party, subject to the terms of the Third Party’s limitations of liability and/or terms and conditions of service.

10. C.O.D. or Cash Collect 

Company shall use reasonable care regarding written instructions relating to Cash or Collect on Deliver (C.O.D.) shipments, bank drafts, cashier's and/or certified checks, letter(s) of credit and other similar payment documents and/or instructions regarding collection of monies but shall not have liability if the bank or consignee refuses to pay for the shipment.

11. Insurance

By default Company, whether directly or through a third party, does not undertake or warrant that it will provide Customer any insurance on Customer’s property. Absent separate written agreement between Company and Customer, goods are not insured by Company against loss or injury however caused. Company will make reasonable efforts to procure insurance for Customer’s property only upon receiving specific written instructions from Customer in sufficient time prior to the transportation of Customer’s property to obtain such insurance, and subsequently confirmed by Company. Customer shall specify the amount of insurance to be placed. Company does not undertake or warrant that insurance can or will be placed. Unless Customer has its own insurance policy and instructs Company to effect insurance under such Customer policy, Company shall after receiving written instruction attempt to obtain insurance from one or more insurance companies and/or underwriters to be selected by Company. Any insurance procured by Company for Customer’s property shall be at the sole expense of Customer. Any insurance placed shall be governed by the certificate of policy issued and shall be effective only when accepted by such insurance companies or underwriters. In the event an insurer disputes its liability for any reason, any recourse Customer may have shall be against the insurer only, and Company shall not be subject to any liability in relation thereto.

12. Liability of Company

a.  Except as specifically set forth herein, Company makes no express or implied warranties in connection with its services.  In the absence of additional coverage obtained pursuant to Section 9 herein, the Company's liability shall be limited to the compensation received by Company in connection with the specific shipment and/or transaction at issue.  In no event shall Company be liable or responsible for consequential, indirect, incidental, statutory or punitive damages, including without limitation loss of profits, business, or anticipated savings. Company shall not be liable for any loss or injury to goods however caused unless such loss resulted from the failure by Company to exercise such care in regard to them as a reasonably careful person would exercise under like circumstances and Company is not liable for Damages which could not have been prevented by the exercise of such care.

b.  In the event of loss, damage or destruction to goods for which the Company is legally liable Customer declares that Company’s liability shall be limited to the lesser of the following: USD $50 per shipment, or the value of the compensation paid to Amrus for its services; provided, however that within a reasonable time after receipt of a forwarding receipt. Should all or any of the foregoing be incompatible with applicable law, Company shall be liable for the smallest sum permissible by law. Customer may, upon written request, and Company’s agreement, increase Company's liability on part or all of the goods, in which case an increased charge will be made based upon such increased valuation; further provided that no such request shall be valid unless made before loss, damage or destruction to any portion of the goods has occurred.

c.  Company’s liability referred to in this Section 12 shall be Customer’s exclusive remedy against Company for any claim or cause of action whatsoever relating to loss, damage and/or destruction of goods and shall apply to all claims including inventory shortage and mysterious disappearance claims unless customer proves by affirmative evidence that Company converted the goods to its own use. Customer waives any rights to rely upon any presumption of conversion imposed by law. In no event shall Customer be entitled to incidental, special, punitive, or consequential damages, and in no event shall Company be liable in any amount and under any rationale for loss, damage, delay, or expense caused by Third Parties other independent contractors.

13. Limitations of Liability of Third Parties 

Company is authorized to entrust Customer’s property to Third Parties subject to all conditions relating to limitations of liability for loss, damage, expense and/or delay and all other applicable terms and conditions issued by such Third Parties. All claims in connection with any act or omission of a Third Party shall be brought solely against such Third Party and/or its agents. Company shall reasonably cooperate with Customer in connection with any such claim and shall be entitled to reimbursement for any charges or costs thereby incurred by the Company.

14. Indemnification / Hold Harmless

Customer agrees to indemnify, defend, and hold Company, its employees, and agents, harmless from any and all claims and/or liability, fines, penalties, damages, expenses and/or attorneys' fees arising from the import, export or transportation of Customer’s property and/or any conduct of Customer, including but not limited to the inaccuracy of information supplied by Customer or its agents or representatives which violates any Federal, State and/or other laws. Customer further agrees to indemnify and hold Company harmless against any and all liability, loss, damages, costs, claims, penalties, fines and/or expenses, including but not limited to reasonable attorney's fees, that Company may incur, suffer or be required to pay by reason of such claims, and/or by reason breach of these terms, violation of any law or regulation, and/or third-party claims related to the goods, handling, or transportation.

In the event that any such claim, suit or proceeding is brought against Company, Customer shall give notice in writing to Company by mail. Customer shall indemnify, defend, and hold Company, its officers, directors, and employees harmless from any and all third-party claims, actions, expenses, costs, losses, liability, penalties and/or attorneys' fees incurred by Company arising from services provided by third parties or carriers that were contracted by Customer. For the avoidance of doubt, Company shall not be responsible for loss, damage, or delay resulting from any force majeure event described herein, insufficient or improper packing, marking, or labeling, inaccurate or incomplete information provided by the Client, delays in customs clearance, inspections, or regulatory processes, hidden defects or inherent nature of the goods.

15. Claims and Time Limits

All claims for loss, damage, or delay must be submitted in writing within 7 days of delivery or the expected delivery date, whichever is earlier. Any legal action must be initiated within 9 months of the date of delivery or the date when the shipment should have been delivered, whichever is earlier.
Failure to comply with these time limits shall bar all claims against Company.

16. Lien on Goods

Company shall have a continuing lien on any and all of Customer’s property and documents relating thereto in Company's actual or constructive possession, custody or control, which lien shall survive delivery, for all charges, expenses or advances owed to Company with regard to the shipment or transaction on which the lien is claimed, as well as, any prior shipments or transactions. Transportation charges and other payments advanced by Company shall be deemed paid in trust on behalf of Customer and treated as pass-through payments made on behalf of Customer for which the Company is acting as a mere conduit.  Company shall provide written notice to Customer of its intent to exercise such lien, the exact amount of monies due and owing, as well as any ongoing storage or other charges. Customer shall notify all parties having an interest in its property of Company’s rights and/or the exercise of such lien.  Unless, within thirty (30) days of receiving a notice of lien, Customer posts cash or a letter of credit at sight, or if the amount due is in dispute, an acceptable bond equal to 110% of the value of the total amount due, in favor of Company guaranteeing payment of the monies owed, plus all storage and other charges accrued or to be accrued, Company shall have the right to sell Customer’s property at public or private sale or auction. Any net proceeds remaining after satisfaction of the amounts due and costs of sale, shall be refunded to Customer.

17. Force Majeure

Neither Company nor its agents or subcontractors for default in the performance or discharge of any duty or obligation under this Agreement when such default is caused by force majeure event, which such event includes acts of God, weather, hurricanes, tidal waves, flood, frost, drought, wind, storm, tornadoes, cyclone, earthquake, public enemy, public authorities acting with actual or apparent authority, civil commotion, hazards incident to a state of war, acts of terrorism, strikes, labor disputes, failure to provide power by a utility provider, intentional or malicious acts of third persons or any other organized opposition, cyber-attacks, viruses, corruption, depredation, accidents, explosions, fire, seizure under legal process, embargo, prohibition of import or export of goods, mechanical or equipment failures, closure of public highways, railways, airways or shipping lanes, governmental interference, order,  regulation, or other action(s) by governmental authority, national, regional, or local emergency(ies), plague, epidemic, pandemic, outbreaks of infectious disease or any public health crisis, including but not limited to compliance with related practices required or recommended by governmental or health organizations (including but not limited to quarantine or other employee restrictions) or other contingency(ies), similar or dissimilar to the foregoing, acts or omissions of customs or quarantine officials, acts of carriers related to security, beyond the reasonable control of the affected party.

18. Governing Law and Jurisdiction

These Terms and the relationship of the parties are governed by, and shall be construed according to, the laws of the State of New York, USA, without regard to conflict of law principles. Company and Customer hereby irrevocably consent and agree that the United States District Court for the Sothern District of New York shall have exclusive jurisdiction over all disputes relating to the services performed by Company. Company and Customer further agree and consent to the exercise of in personam jurisdiction over them by the United States District Court for the Southern District of New York.

19. Severability

In the event that any provision of these Terms is found to be invalid and/or unenforceable, the remaining provisions hereof shall remain in full force and effect. Company’s waiver of any provision herein, express or otherwise, shall not be deemed to be a further or continuing waiver of such provision or to otherwise waive or invalidate any other provision herein.

20. Entire Agreement / Modification

These Terms, the relationship of the parties, and any agreements or quotations between the parties constitute the entire understanding between the parties and supersede any prior agreements, representations, or discussions. These Terms may be modified, altered, or amended only in writing signed by both Company and Customer. Any attempt to unilaterally modify, alter or amend these terms and conditions shall be null and void.

© Amrus Logistics, Inc. All rights reserved.
Headquarters: Bellevue, Washington, USA